FAQ — Bella Vista and Casa Pacis

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Deposit — what is it for, and when will it be returned?

Reservation Deposit: A reservation deposit (“Deposit”) is required for all rentals to hold a reservation until 30 days prior to the rental date, at which time the final rental balance is payable.
Note: The Deposit is NOT a down payment or partial payment on rents.

Refundable Security Deposit: Upon receipt of the full rental balance (consisting of rents, hot tub fee, housekeeping fee, Sonoma County TOT, and Sea Ranch Association STR fee), the Reservation Deposit becomes the Refundable Security Deposit.

The Deposit will be returned subject to, but not limited by the following:
(a) no damage to the premises beyond normal wear and tear;
(b) no excess cleaning requirement due to guests' evidenced negligence;
(c) no items missing from the premises ($50 fee for missing Sea Ranch ID pass or hang tag);
(d) garbage or recyclables not removed from house (place in cans in Shed, or take home with you);
(e) no unpaid, late, or outstanding rent or other charges, such as TSRA penalties, owing.

Any material breach of the rental agreement or the general or specific home rules during your tenancy may be cause for forfeiture of up to the entire deposit.*
Implicit with the RENTAL AGREEMENT renter agrees to accept responsibility for any damages resulting from his stay that exceed the deposit amount.

Deposit refunds are issued within 21 days of departure. However, we usually process the Deposit refund just one or a few days after your check-out date. If you paid by cc via PayPal, please let us know if your credit card account has changed since your payment — we want to avoid the annoying process of chasing after a refund to a no longer valid account.**

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* A material breach includes: exceeding the occupancy upon which the rental quote/payment was based; bringing a pet; inviting not registered guests for partying; or smoking inside the premises.
** If the rental was facilitated through Airbnb, HomeAway, TripAdvisor, or a similar third-party agency, the deposit is typically collected by them and returned by them at their customary timing.

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